National UK delivery company, Yodel tackle large volumes of hires (over 5,000) across the year and receive 5,500 applications per week over peak times. In dealing with such high volume hires, Yodel found it increasingly difficult to deliver a candidate experience equally across the whole recruitment journey and needed a solution to free up the resourcing team to focus on more value-add activities. In addition, Yodel wanted a solution that was efficient, increased their capability to provide a positive candidate experience and helped achieve high quality of hire.
Working with Meet & Engage Yodel implemented various chatbots at key stages of the recruitment journey to automate parts of the process and save days worth of time for the resourcing team, all while maintaining a high-quality candidate experience for every candidate.
This case study will cover:
“ Using group chat meant that we were able to reach some of the influencers who don’t usually have the opportunity to engage directly with Capgemini when the young people in their care are making career decisions. ”
Attraction and Recruitment Manager – Graduates and ApprenticesREAD MORE
“ A great way of keeping engaged with the candidates throughout the long recruitment process. It also allowed us to engage with the candidates about the schemes and share information that was valuable to them. It’s been an excellent tool. ”
Entry Level Recruitment ManagerREAD MORE