Effective from 01 October 2016Introduction
By logging into a chat you are submitting your details to Meet and Engage Limited. Meet and Engage Limited is the Data Processor and our customer, the business user hosting the chat (our “Business User”) is the Data Controller in respect of your data as defined by the Data Protection Act 1998.
Your submitted data will be used for the purpose of real-time communication between you and our Business User and for keeping in touch with you. It will not be shared with any other third-party organisation without your knowledge or consent.
The servers on which our website is hosted automatically collect technical information from your web browser. This data, of which some may be classified as personal data, may contain information about:
- The type and version of your browser
- The operating system of your computer or device
- The URL from which you came to our website
- Your Internet protocol address (IP address)
- Logon details
We may also collect information about your visit which may include:
- The time and length of your visit
- Clickstream to, from and through our website
- Page response times
- Errors on our website
- Page interaction
- Any phone number or email address you use to contact us
We use the information listed above to enable us to provide our service to you and the Business User hosting the chat as well as to measure the number of visitors to our website and to improve our services. IP addresses are collected and stored by us for a limited period, as far as this is necessary and permissible for data safety reasons.
When you register for a chat event, you are asked to logon using a one-click social profile or an email address. The Business User is able to access this.3. Sharing Data
We will never share your information for the purposes of third-party marketing or advertising.
We may share your information with:
- a holding, subsidiary or other affiliated company
- the Business User of our Services
- third-party service providers
- analytics or search engine providers to assist with the optimisation of our website
- a prospective buyer of our business or assets
- any party in order to comply with a legal or regulatory obligation
We will only ever share the messages and content of your real-time communication from which you can be identified with the Business User that you have already shared the content with, or to a buyer as part of a transfer of our assets whilst you are an active user of our Services.
You have the possibility to accept or decline cookies by simply modifying the settings in your browser.5. Editing and Deletion of your Data
You have a right to ask for rectification and/or deletion of your data. You also have the right to object at any time, free of charge, to the processing of your personal data for future use, and you also have right of access to your data and the right to receive information from us concerning your data. You can claim these rights by contacting us at firstname.lastname@example.org. IT Security
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and therefore any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Whilst we take precautions to help ensure IT security, it is important that you protect your device from viruses and malware. We will not accept responsibility for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material on or downloaded from our website, or on any website linked to it.7. Your Information and Additional Services
Through this website we will collect information that can identify you, such as your name, e-mail address, personal description, photograph and other similar information (“Your Information”) when it is voluntarily submitted to us by you. We will use Your Information to respond to requests you may make of us, and from time to time, we may refer to Your Information to better understand your needs and how we can improve our website, products and services.
We may also provide specific services on our website like contact forms, newsletter subscription forms, downloads and/or online tools. For the use of these services, you might have to provide additional information and the use of such services may be subject to additional terms. If so, these additional terms will be brought to your attention before you use the respective services.8. Where We Store Your Data
This product includes GeoLite2 data created by MaxMind, available from http://www.maxmind.com