How-to Guides and Documentation

I'm a participant trying to join a chat!

If you're trying to join a chat event, please go to the account of the organisation hosting the chat, via the link shared with you. For running events, simply click the 'Join Now' button to join.

Using the meet-up platform

Using the meet-up platform is designed to be an intuitive process, but for the times when it isn't, we've assembled a guide that details the key parts of the system and how to use them. Click on the headers listed to the right to navigate to the section you want to look at.

Most of the guide is aimed at existing customer support, so you may be required to logon (using the normal control panel logon method) to view this content. If you can't logon - or your control panel logon has stopped working, please email our support team and we will investigate.

Don't forget - if you're still stuck, our support team is here to assist. Email us at

Start Reading the Guide!
I'm stuck - just help me!

Embedding the meet-up platform into another website

We provide a Plugin API which is designed to allow the integration of the Meet-up platform into client websites. Using the Meet-up Plugin API you can programmatically access the feed of upcoming events and their current status (such as open, set to 'lobby' etc.) and content for the customised content surfaces (Entry and Exit Lobby, Custom Registration copy etc.).

Using these tools it is possible to embed the participant-facing Meet-up platform into existing websites to more closely match the surrounding design.

Get in touch via your account manager if you need to discuss the plugin API in more detail.

Plugin API Guide

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