Careers Service Case Study

With over 15,000 students spread across five different campuses, the Careers & Employability Services team at the University of Bedfordshire had the challenge of how to provide students with easy access to their services.

With pop-up events going some way to solve the problem, they knew they also needed a digital solution to help manage their interactions with students.

This case study will cover:

  • How digi drop-in sessions allow students quick and easy access to the Careers team on a 1-2-1 basis.
  • Group chats being used to host online workshop sessions
  • How live chat has helped to engage and connect with their alumni audience
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