Careers Service Case Study

With over 15,000 students spread across five different campuses, the Careers & Employability Services team at the University of Bedfordshire had the challenge of how to provide students with easy access to their services.

With pop-up events going some way to solve the problem, they knew they also needed a digital solution to help manage their interactions with students.

This case study will cover:

  • How digi drop-in sessions allow students quick and easy access to the Careers team on a 1-2-1 basis.
  • Group chats being used to host online workshop sessions
  • How live chat has helped to engage and connect with their alumni audience
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Testimonial

an invaluable tool in allowing us to continue to build on the relationships developed with candidates we have met on campus, as well as engage with individuals at campuses that we have been unable to visit.

Anthony Takyi

HR Manager

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By integrating the Meet and Engage platform with our CRM system we can tailor the student journey linking in chat at critical stages.

Rob Harding

Head of Marketing Communications