Police Now is an independent social enterprise working with over 30 forces – throughout England and Wales – to find outstanding police officers and detectives.
Becoming a police officer is a complex process of selection and vetting and Police Now wanted to ensure a great candidate experience.
Working with Meet & Engage, Police Now implemented a FAQ chatbot to automate parts of the exploratory process which hands over to 1-2-1 Live Chat. The team also run regular group chats, to inform and support candidates throughout their recruitment journey.
This case study will cover:
“ an invaluable tool in allowing us to continue to build on the relationships developed with candidates we have met on campus, as well as engage with individuals at campuses that we have been unable to visit. ”
HR ManagerREAD MORE
“ For those students who signed up for the postgraduate live chat, 33% converted to join the open event which is awesome for this audience. ”
Social Media OfficerREAD MORE