The NSPCC, a children protection charity in the UK and Channel Islands recruits a team of dedicated volunteers who take up vital roles within the organisation. Due to the nature of the charity, it needed an effective solution to maintain engagement throughout the recruitment process during lengthy safety checks.
The NSPCC implemented the Meet & Engage live chat messaging platform to host group chats during the recruitment and onboarding process with a goal to reduce renege rates, keep candidates warm and educate candidates around their available roles.
Download the case study below to find out more about how NSPCC achieved a large reduction in candidate renege rates post offer and provided a highly positive candidate experience using digital candidate experience technology.DOWNLOAD
“ Meet & Engage has allowed us to speak to a much wider number of students both before and during the application process than ever before. ”
Early Careers Recruitment ManagerREAD MORE
“ We’ve found people are more comfortable expressing themselves on live chat, much more so than they are by phone, and as a result they ask all manner of questions. ”
Admissions & Enquiries Manager
“ For those students who signed up for the postgraduate live chat, 33% converted to join the open event which is awesome for this audience. ”
Social Media OfficerREAD MORE